The rise of Web 2.0 platforms and social media programs has the potential to enhance the way colleagues collaborate, but old work habits die hard.
To be sure, any employee with an overflowing inbox knows the pressure of information overload, and being inundated with messages coming into different folders has been shown to drive down employee performance !
Fouad Bendris’s insight:
Since its widespread adoption by the business world in the mid-1990s, email has become by far the most popular method (pdf) of interoffice communication and knowledge sharing among work colleagues. After all, email is essentially an updated version of the memo, the bedrock of workplace communiqués for nearly a century.
Source:: Strategy & Governance