Companies Are Reimagining Business Processes with Algorithms

Companies Are Reimagining Business Processes with Algorithms

By Fouad Bendris

In the early 1990s, executives and managers welcomed information technology — databases, PC workstations, and automated systems — into their offices. They saw the potential for significant business gains. Computers wouldn’t just speed up processes or automate certain tasks — they could upset nearly all business processes and allow executives to rethink operations from the ground up. And so the reengineering movement was born. Now it’s happening again. Powerful machine-learning algorithms that adapt through experience and evolve in intelligence with exposure to data are driving changes in businesses that would have been impossible to imagine just five years ago. The PCs and databases introduced during the reengineering of the 90s have grown up: the rules-based codes written by engineers are giving way to learning algorithms driven by the machines themselves. As a result, business processes are being machine-reengineered ;()

Fouad Bendris’s insight:
Machine-reengineering not only creates new workflows, but a wholly new model for thinking about work and processes. It has the potential to augment our thinking beyond cause and effect and allow us to understand, and then improve operations that are too complex for the human mind to manage, in some ways making the previously invisible visible !

Source:: Strategy & Governance

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