An Antidote to Incivility !

An Antidote to Incivility !

By Fouad Bendris

How to protect yourself from rude colleagues !

The Usual Responses Often Fall Short Many people decide to tackle incivility head-on—through either retaliation or direct discussion. Another common response is to try to work around the problem by avoiding the perpetrator as much as possible. Although these approaches can help in certain situations, I don’t usually advise people to take them. Avoidance often falls apart, because sometimes you have no choice but to collaborate with discourteous colleagues!

Fouad Bendris’s insight:
A Holistic Approach Just as medicine is shifting from a focus on fighting illness to one on promoting wellness, research in my field—organizational behavior—has begun to discover that working to improve your well-being in the office, rather than trying to change the offender or the corrosive working relationship, is the most effective remedy for incivility …

Source:: Strategy & Governance

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