By Fouad Bendris Fouad Bendris's insight:... Actually - The best alibi ever used ;()See it on Scoop.it, via Strategy & Governance Source:: Strategy & Governance
By Fouad Bendris You've got an idea for something that will improve your company's bottom line or make it a better place to work. Nice going. Now for the hard part: How do you get people on board? How do you ... Read More
By Fouad Bendris Fouad Bendris's insight:No matter bad situations !Mercantile people will always find good reason for Business ;()See it on Scoop.it, via Strategy & Governance Source:: ... Read More
By Fouad Bendris Getting a handle on customer service is a challenge for most businesses. To make matters worse, rapidly changing technology makes customer satisfaction a moving target. Just for the record, the buyer's journey has changed. The same things ... Read More
By Fouad Bendris While the interests in analytics and resulting benefits are increasing by the day, some businesses are challenged by the complexity and confusion that analytics can generate. Companies can get stuck trying to analyze all that's possible and all ... Read More
By Fouad Bendris Fouad Bendris's insight:" He who cannot be a good Follower... cannot be a good Leader - Aristotle " ;()See it on Scoop.it, via Strategy & Governance Source:: ... Read More
By Fouad Bendris When scenario planning has worked well, it has proved enormously useful to a wide range of organizations as a tool for making decisions under uncertainty. First popularized by Shell in the early 1970s, the approach should be a ... Read More
By Fouad Bendris Learning agility, by contrast, has until recently been hard to measure and hard to define. It depends on related qualities such as emotional intelligence that are only just beginning to really be valued. It also relates to behaviors ... Read More
By Fouad Bendris Fouad Bendris's insight:Diplomacy is more than saying or doing the right things at the right time, it is avoiding saying or doing the wrong things at any time ;()See it on Scoop.it, via ... Read More
By Fouad Bendris But now that Big Data and the Internet of Things have come along, we can go beyond the transaction to every little detail of the customer's actual experience. You can know when customers enter your store, how long ... Read More
